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The Information Systems Team
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Frank Novak
Director of Software Development
Frank Novak's employment began in June of 1994, though he has been associated with Paul Davis Restoration since 1980 as an IT consultant. His first project was a computerized property estimating system, which he completed in 1982, when there were exactly 9 franchises in the Paul Davis network. This was the first known automated estimating system in the restoration industry. The very talented group of programmers and administrators that Frank currently manages continue to introduce innovative software and new hardware solutions to help our company and it's franchise owners market more effectively and work more efficiently. Frank is based in Jacksonville, FL, and enjoys football, baseball, aviation, and auto sports.
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Michael Mazur
Director of Information Systems
Michael Mazur provides management oversight for the administrative and helpdesk teams. He is responsible for providing technical consultation in the development and maintenance efforts of National/Regional Marketing Programs, Estimating Software, Sales Force Automation and providing technical leadership related to the PDR organization. Michael joined the PDR team as a Quality Service Representative in 1996 after being a partner in the Santa Barbara and San Luis Obispo Counties franchise for 2 years. Michael was significant in the development and deployment of E-Services initiatives and he is one of the few Xactware Affiliate Trainers in the Nation. He is an alumnus of Old Dominion University and Santa Barbara City College, with a background in Electrical Engineering and Computer Sciences. Michael is originally from New Jersey, via the California Central Coast and resides in St. Johns Florida.
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Campbell Hardy
Network Administrator
Campbell Hardy joined PDRI in June 2007. His duties include server maintenance, network security, full desktop level support for PDRI staff, and assistance with other technology specific projects. He has worked for two other corporations since entering the IT field five years ago. Campbell was recognized as employee of the month among 6,000 employees at his first job and later moved on to work for the local power authority. Presently, he consults on a part time basis for other local small businesses during off hours. Campbell earned his Bachelor's degree from the University of North Florida in both Psychology and Biology.
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Anita Marks
Senior JCA Trainer/Business Support Advisor
Anita Marks spent five years working in a PDR franchise in Wisconsin as a Job Cost Accountant (JCA) before joining PDRI in July of 1994. Over the past 14 years, Anita has been extremely active in training and supporting PDR franchisees' JCA's. In March of 2005, Anita was promoted to Senior JCA Trainer/Business Support Advisor. In her free time, Anita enjoys hiking in the mountains, camping and fishing, and she is an avid Green Bay Packer fan. Anita currently lives on Lake Flambeau in Northwestern Wisconsin.
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Yuting Cui
Software Developer
Yuting Cui started with PDRI in July of 2003, and holds the position of Software Developer. Yuting focuses mainly on the web side of software development, developing and maintaining web applications, such as PDInSync. His responsbilities also include doing data reports and helping the PDRI staff with data analysis. Yuting has an M.S. degree in computer science from Ball State University in Muncie, IN. Prior to working for PDRI, Yuting was an English teacher and also a Software Developer. In his free time, Yuting enjoys watching movies, reading non-fictions, music, traveling, and photography. Yuting resides in St. Augustine, Florida.
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John Cadwell
Software Support Accountant
John Cadwell has over fourteen years experience in the accounting field, and in successful employee management and technical computerized systems. He joined PDRI in June 2005. John holds a Bachelors degree in Accounting from Georgia Southern University, and currently resides in Northeast Florida. In his free time, John enjoys spending time with his children, watching the Red Sox, deer hunting, playing Texas Hold'em and reading.
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Frank Cartisano
Application Specialist
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